1. Introduction

At Puppy CRM, we are committed to protecting your privacy and handling your personal data transparently and securely. This privacy policy outlines how we collect, use, and safeguard your information when you use our website and Chrome extension for customer relationship management (CRM).

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, and contact details when you register on our site or use our services.
  • Usage Information: Data on how you interact with our site and extension, such as usage patterns and frequency.
  • Transaction Information: Details of any purchases made through our system, including license or subscription payments.

3. Use of Information

We use the information we collect to:

  • Enhance Functionality: Personalize and optimize your experience with our site and extension.
  • Communication: Send important notifications, updates, and respond to your inquiries.
  • Secure Transactions: Process and manage purchases of licenses securely.
  • Legal Compliance: Ensure compliance with relevant laws and regulations.

4. Information Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard technologies to secure transactions and maintain data integrity.

5. Sharing Information

Puppy CRM does not share, sell, or distribute your personal information to third parties without your consent, except as required by law or legal processes.

6. Permissions Requested by the Extension

Our extension requires certain permissions to function properly:

  • Tabs Access: To manage WhatsApp Web windows efficiently.
  • Notifications: To send alerts and reminders.
  • Storage: To save user preferences and settings.
  • Host Permission: To interact with WhatsApp Web content for CRM functionalities.

7. User Consent

By using our website and extension, you agree to the terms of this privacy policy.

8. User Rights

You have the right to access, correct, and delete your personal data. To exercise these rights, you can contact us at any time.

9. Changes to the Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be communicated to users via our website.

10. Contact Information

If you have any questions or concerns about our privacy policy, you can contact us at company@lotsofcode.in.